At Pink Seagull Design, we are committed to upholding the highest standards of quality and ensuring that every product meets your expectations. Our Conditions Criteria are in place to clearly define the quality guidelines for our products, as well as the policies for returns, exchanges, and warranties.
Product Quality
All shadow box display cases from Pink Seagull Design are carefully crafted to meet the highest standards. Each item is inspected before shipment to ensure it is free of defects and meets our strict quality criteria. This includes:
- Materials: High-quality, durable materials such as wood and glass that protect and display your cherished items.
- Craftsmanship: All products are handcrafted with care and precision, ensuring attention to detail in every aspect of the design.
- Condition at Delivery: Products are shipped in secure packaging to prevent damage during transit. If an item arrives damaged, please refer to our return policy.
Returns and Exchanges
We understand that occasionally, a product may not meet your needs. If you are not satisfied with your purchase, our return and exchange policies are designed to provide you with a hassle-free experience. Conditions for returns and exchanges include:
- Eligibility: Products must be returned in their original condition, unused, and in the original packaging.
- Return Period: You may request a return or exchange within [number] days of receiving your order.
- Custom Orders: Custom-made or personalized shadow boxes may not be eligible for return or exchange unless they arrive damaged or defective.
Warranty
At Pink Seagull Design, we stand behind the quality of our products. Each shadow box comes with a [warranty period] warranty, covering defects in materials and craftsmanship. If you experience any issues with your product, please contact us, and we will be happy to assist with repairs or replacements.
We are dedicated to providing exceptional customer service and ensuring that your experience with Pink Seagull Design exceeds expectations. If you have any questions or concerns about our conditions or policies, please don’t hesitate to reach out to our support team.
