At Pink Seagull Design, we are dedicated to providing a smooth and reliable shipping experience for all of our customers. Below, you will find details about our shipping options, delivery times, and related policies.
Processing Time
Once your order is placed, we aim to process it within 1-3 business days. For custom or personalized shadow boxes, please allow additional time for crafting and preparation before shipment. You will receive a confirmation email once your order has been processed and shipped.
Shipping Methods and Delivery Times
We offer a variety of shipping options to accommodate your needs. Shipping times vary depending on your location and the selected shipping method at checkout.
- Standard Shipping: Estimated delivery time is 5-7 business days.
- Expedited Shipping: Estimated delivery time is 2-4 business days.
- International Shipping: Delivery times may vary based on the destination, typically between 7-21 business days, depending on customs and local postal services.
Shipping Costs
Shipping costs are calculated at checkout based on your location, selected shipping method, and the weight of your order. Occasionally, we may offer free shipping promotions, which will be clearly indicated on the site.
International Shipping
We are proud to ship our products worldwide. Please note that international orders may be subject to customs fees, duties, or taxes depending on your country’s regulations. These additional costs are the responsibility of the customer and are not included in the shipping fees.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number so you can follow the progress of your delivery. Please note that tracking may take 24-48 hours to update after the package has been shipped.
Lost or Delayed Shipments
If your order is delayed or you suspect it has been lost, please contact us as soon as possible. We will work with the shipping carrier to locate your package and resolve the issue. While we strive to ensure timely delivery, Pink Seagull Design is not responsible for shipping delays caused by carriers or customs.
Shipping Address
Please ensure that the shipping address provided at checkout is correct. We are not responsible for packages delivered to incorrect or outdated addresses provided by the customer. If you need to update your shipping information, please contact us immediately after placing your order.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please reach out to us at info@Pinkseagulldesign.com We are here to help and ensure your shadow box arrives safely and on time!
Thank you for choosing Pink Seagull Design!
